FAQ

Questions, answered with care.

Our FAQ page should feel simple, reassuring, and elegant.

Suggested FAQ sections:

Orders

How long does my order take?
Ready-to-ship pieces typically ship within 2–5 business days. Made-to-order and bespoke pieces require additional production time depending on design complexity.

Can I change or cancel my order?
Please contact us as soon as possible. If your order has not entered production or shipping, we will do our best to help.

Customization

Can I personalize my piece?
Yes. Many Aphorea pieces can be personalized with initials, dates, names, birthstones, symbols, engravings, or custom design details.

Can I create a completely custom piece?
Yes. Our Bespoke Studio is available for one-of-one designs and meaningful custom projects.

Materials

Do you use lab-grown diamonds?
Yes, select Aphorea pieces feature lab-grown diamonds. We choose stones for beauty, quality, and accessibility, allowing customers to create meaningful fine jewelry with greater flexibility.

Do you use natural diamonds?
Natural diamonds may be available for select bespoke projects upon request.

Gifting

Can I send Aphorea as a gift?
Yes. Aphorea pieces arrive in signature packaging and may include a gift note.